Deliveries made through the website before 2pm are usually processed that day.

You will be emailed once you order has been processed and sent out for delivery. You can check on the status of your order at any time by logging in and clicking ‘My Orders’ in the user menu at the top right of the screen.

Please contact the head office if you have any questions about your order on 0151 324 0779.


Please check goods thoroughly upon delivery and do not accept or sign for damaged goods.

Damaged goods cannot be returned.

Please note that orders of different product lines may arrive in different deliveries at different times.

Goods which are unopened and undamaged may be returned within 14 days of receipt to, however, they are subject to a 25% handling and administration fee. To return goods please contact us immediately to arrange return delivery.

Contact the head office on 0151 324 0779.