[{"data":1,"prerenderedAt":175},["ShallowReactive",2],{"page-custom-delivery-and-shipping-information":3},{"name":4,"sections":5,"meta_title":166,"meta_description":167,"excerpt":168,"focus_keyphrase":169,"secondary_keyphrases":170,"featured_image_path":16,"featured_image_alt":16,"author_name":16,"og_image_path":16,"meta":174},"page:delivery-and-shipping-information",[6,24,48,52,59,62,73,76,82,85,90,93,98,101,106,109,115,118,123,126,133,136,141,158,163],{"id":7,"type":8,"settings":9},"section-1781690186158-27975a1","hero",{"align":10,"height":11,"ctaHref":12,"heading":13,"padding":14,"ctaLabel":15,"imageUrl":16,"videoUrl":16,"imagePath":17,"videoLoop":18,"background":19,"subheading":20,"videoMuted":18,"contentWidth":19,"imageParallax":21,"imagePosition":22,"videoAutoplay":18,"backgroundColor":16,"backgroundWidth":23},"left","large","\u002Fproducts","Delivery Information","none","View Products",null,"uploads\u002Fstorefront\u002F9d1899bb-c923-4858-8180-f08f64508d52.png",true,"default","Clear UK delivery expectations for every order, from standard parcels to larger projects.",false,"bottom","fullBleed",{"id":25,"type":26,"settings":27},"section-1782814213948-d6bh00u","carousel",{"loop":21,"items":28,"heading":16,"variant":41,"autoplay":21,"showDots":18,"itemAlign":42,"showArrows":18,"subheading":16,"pauseOnHover":18,"logoGrayscale":21,"logoMaxHeight":43,"autoplayInterval":44,"slidesPerViewMobile":45,"slidesPerViewTablet":46,"slidesPerViewDesktop":47},[29,33,37],{"alt":16,"body":30,"href":16,"icon":31,"heading":32,"imageUrl":16,"imagePath":16},"Quick turnaround on every order.","mdi:truck-fast-outline","Fast delivery",{"alt":16,"body":34,"href":16,"icon":35,"heading":36,"imageUrl":16,"imagePath":16},"Shop with confidence on our storefront.","mdi:shield-check-outline","Secure checkout",{"alt":16,"body":38,"href":16,"icon":39,"heading":40,"imageUrl":16,"imagePath":16},"Our team is here when you need us.","mdi:headset","Expert support","features","center","md",5,1,2,4,{"id":49,"type":50,"settings":51},"section-1782814407308-k3p3eoo","spacer",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":53,"type":54,"settings":55},"section-1782814232759-fz1svxj","imageText",{"body":56,"width":57,"layout":10,"ctaHref":16,"heading":58,"padding":19,"ctaLabel":16,"imageUrl":16,"imagePath":17,"background":19,"backgroundColor":16},"Delivery lead times vary depending on the product.\nMade-to-order \u002F Bespoke items have longer lead times. This will be managed by our operations team and you will be notified with an expected delivery time.\nDelivery costs to the UK mainland are calculated and displayed at checkout once your delivery address has been entered. For deliveries outside these areas, please contact our sales team before placing your order.\n\nPlease note: All deliveries exclude mechanical off-loading unless specifically stated and agreed with our operations team.","contained","Delivery Lead Times",{"id":60,"type":50,"settings":61},"section-1782814415648-vx8pkqs",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":63,"type":64,"settings":65},"section-1782814322712-yatlqyt","cta",{"body":66,"href":67,"href2":16,"label":68,"width":57,"label2":16,"heading":69,"padding":19,"variant":70,"variant2":71,"background":72,"backgroundColor":16},"We know that understanding delivery times and what to expect on the day is essential, especially when ordering larger items like water butts, garden sheds, or wheelie bin stores. This page explains our delivery information for UK mainland orders and sets out what you need to do before we arrive.\n\nAll prices shown on our website include VAT at the current rate. You will see the full delivery cost in your basket before you commit to purchase.","\u002F","Learn more","Assistance","primary","outline","subtle",{"id":74,"type":50,"settings":75},"section-1782814589229-px7erkl",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":77,"type":54,"settings":78},"section-1782814554099-9cx4va7",{"body":79,"width":57,"layout":80,"ctaHref":16,"heading":81,"padding":19,"ctaLabel":16,"imageUrl":16,"imagePath":17,"background":19,"backgroundColor":16},"Smaller items are shipped via parcel couriers.\nSCS will liaise delivery options with our customers for orders that exceed parcel courier size and weight limits.\nSome products require specialist delivery services, which may include:\n\nMoffett (Truck mounted forklift)\nHiab (Lorry mounted crane)\nUnless explicitly included in your quotation:\n\nOff-loading is the customer’s responsibility.\nIf you require specialist off-loading, this can be arranged at an additional cost. Failed deliveries due to a lack of off-loading facilities may incur extra charges. Please inform us in advance if off-loading equipment is not available on site.","right","Parcel, Pallet & Specialist Deliveries",{"id":83,"type":50,"settings":84},"section-1782814653131-v4okckx",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":86,"type":54,"settings":87},"section-1782814640965-p2vbcwn",{"body":88,"width":57,"layout":10,"ctaHref":16,"heading":89,"padding":19,"ctaLabel":16,"imageUrl":16,"imagePath":17,"background":19,"backgroundColor":16},"Once your order is placed, you will receive:\n\nAn order confirmation email.\nIf you need to:\n\nChange your delivery address.\nAdd special delivery instructions.\nRequire an estimated delivery\nPlease contact us as soon as possible. While we’ll do our best to accommodate requests, changes may not always be possible once dispatch is scheduled.\n\nIf delays occur, we will keep you informed and work quickly to resolve any issues.","Tracking Your Delivery",{"id":91,"type":50,"settings":92},"section-1782814728177-2wd50j0",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":94,"type":54,"settings":95},"section-1782814724542-s50h7ly",{"body":96,"width":57,"layout":80,"ctaHref":16,"heading":97,"padding":19,"ctaLabel":16,"imageUrl":16,"imagePath":17,"background":19,"backgroundColor":16},"Our production facility and offices may be closed on bank holidays and for a period over Christmas and New Year, subject to change. These closures may affect delivery and collection dates.","Seasonal Closures",{"id":99,"type":50,"settings":100},"section-1782814423087-tl3tema",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":102,"type":54,"settings":103},"section-1783351944966-sok1j00",{"body":104,"width":57,"layout":10,"ctaHref":16,"heading":105,"padding":19,"ctaLabel":16,"imageUrl":16,"imagePath":17,"background":19,"backgroundColor":16},"Before placing your order, please ensure:\n\nThe delivery address is accessible for large vehicles, if required.\nAny access restrictions, contact details are included in the special delivery instructions at checkout or one of our operations team members have been notified.\nFailure to disclose access restrictions may result in delayed or failed delivery charges.","Accessing Your Delivery",{"id":107,"type":50,"settings":108},"section-1783352077309-mrysj6t",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":110,"type":111,"settings":112},"section-1781690186158-4af55c7","richText",{"html":113,"width":57,"padding":19,"maxWidth":114,"background":72,"backgroundColor":16},"\u003Ch2>\u003Cstrong>Preparing for Delivery\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cp>Some items are heavy, bulky, or palletised and may require:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Forklift trucks.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Additional manpower.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>If you anticipate any unloading difficulties, you must notify us during checkout. Additional charges may apply if alternative delivery arrangements are required.\u003C\u002Fp>","narrow",{"id":116,"type":50,"settings":117},"section-1783351967805-398h7fb",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":119,"type":54,"settings":120},"section-1783351990530-ygumzpv",{"body":121,"width":57,"layout":80,"ctaHref":16,"heading":122,"padding":19,"ctaLabel":16,"imageUrl":16,"imagePath":17,"background":19,"backgroundColor":16},"You (or a representative) should be present to accept and sign for the delivery.\n\nOn arrival:\n\nInspect goods before signing.\nSign the delivery note as “Damaged” or “Unchecked” if applicable.\nRefused deliveries or failure to accept goods may result in re-delivery charges.","Accepting Your Delivery",{"id":124,"type":50,"settings":125},"section-1782814833172-uzji412",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":127,"type":64,"settings":128},"section-1781690186158-4f127a8",{"body":129,"href":130,"href2":16,"label":131,"width":57,"label2":16,"heading":132,"padding":19,"variant":70,"variant2":71,"background":72,"backgroundColor":16},"Whether you are a contractor, quantity surveyor, or homeowner, we are happy to confirm lead times and access requirements before you order.","\u002Fcontact","Contact our team","Need help with delivery planning?",{"id":134,"type":50,"settings":135},"section-1782814847835-35vg93a",{"width":23,"padding":19,"background":19,"backgroundColor":16},{"id":137,"type":138,"settings":139},"section-1782814888300-h91zhfo","heading",{"text":140,"align":42,"level":46,"width":57,"padding":14,"maxWidth":19,"background":19,"backgroundColor":16},"Frequently Asked Questions",{"id":142,"type":143,"settings":144},"section-1781690186158-779c204","faq",{"items":145,"width":57,"padding":19,"background":19,"backgroundColor":16},[146,149,152,155],{"answer":147,"question":148},"Standard deliveries take place Monday to Friday. For bulky or project orders, we may be able to arrange a Saturday delivery at an additional cost. Please contact us to check availability.","Do you deliver on weekends?",{"answer":150,"question":151},"Yes. We deliver to construction sites, commercial premises, and residential addresses. Please ensure the delivery point is clearly signposted and accessible for the specified vehicle type.","Can you deliver to a site that is not a residential address?",{"answer":153,"question":154},"Stock status is shown on each product page. For made-to-order items, the lead time will be displayed. If you need confirmation for a large quantity, get in touch and we will check availability for you.","How do I check if a product is in stock?",{"answer":156,"question":157},"Contact our team as soon as possible and we will resolve the issue. We aim to respond within one working day.","What happens if I am not happy with the delivery?",{"id":159,"type":160,"settings":161},"section-1782814919133-fjent0h","button",{"href":67,"size":43,"align":42,"label":162,"width":57,"padding":14,"variant":70,"fullWidth":21,"background":19,"backgroundColor":16},"FAQ's",{"id":164,"type":50,"settings":165},"section-1782814940256-y8iiyvi",{"width":23,"padding":11,"background":19,"backgroundColor":16},"Delivery Information | UK Shipping & Lead Times | TCS","Clear UK delivery information for bulky and standard orders, including lead times, delivery method, and customer guidance before checkout.","A dedicated Delivery and Shipping Information page should set clear UK delivery expectations for bulky and project-based products, reduce basket abandonment, and answer the practical questions buyers need before purchase.","delivery information",[171,172,173],"shipping policy","UK delivery","delivery times",{"is_preview":21},1792153140366]